During contact with the donor, the operators explain about the work of the GACC-RN and reinforce the importance of the donation for the continuity of the group's activities. Recently, operators have also started to rely on the help of cell phones to maintain a close relationship with donors, using Whatsapp , for example, to send thank you messages and useful information. After contacting the operators, the collection is made by the hands of messengers at the donors' homes. Each messenger visits an average of 70 homes a day on Big Christmas. There are approximately 10,000 receipts brought to the institution per month. This number of donations covers 70% of the entity's expenses each month.